FixYourVPNThis page explains how editorial decisions are made at FixYourVPN: how our guides are written and kept current, how VPNs are selected for recommendation, and how we handle affiliate relationships.
How we stay independent
Every guide on FixYourVPN is written by us, based on our own research and judgement. We don't accept payment for reviews, rankings, or editorial coverage. A VPN provider can't buy a recommendation from us, and not having an affiliate deal doesn't stop us covering a provider.
We don't accept gifts, loaned equipment, hospitality, sponsored travel, or payment of any kind in exchange for editorial coverage, and we accept no form of compensation that could create a conflict of interest.
How we research and write our guides
Each troubleshooting guide is built around the actual problem a reader is trying to solve. We start with the most common causes of each issue, explain why the problem happens in plain English, and walk through fixes in order of how likely they are to work.
Our guides are researched from official help pages and provider documentation, independent audits, and reputable technology reporting, then fact-checked before they go live. Fixes are checked against the official instructions from the VPN provider or streaming service, and against what readers tell us has worked for them. We don't run our own lab tests, and we don't present a provider's marketing claims or press releases as established fact.
How we keep guides up to date
Streaming services regularly update their VPN detection systems, and VPN providers change their apps and server infrastructure. A guide that was accurate six months ago may need revising. We review guides when a service changes, for example when a provider updates its help pages or apps, a streaming service changes how it blocks VPNs, or reader reports suggest a fix has stopped working.
When a guide is updated, the revised date and a note describing what changed are shown alongside the article. We don't silently rewrite content.
How we use AI tools
We use AI tools to assist with tasks such as structuring and editing content. All conclusions and recommendations are our own, based on the research and criteria described on this page. AI isn't used to make any editorial or publishing decisions on this site.
How we choose VPNs to recommend
Our recommendations are based on research rather than our own lab testing. We look at independent no-logs audits, each provider's public track record (including how it has handled security incidents and legal requests), the features that matter to our readers such as a kill switch, DNS leak protection, UK servers, streaming support and apps for their devices, price and refund terms, the provider's own documentation, reputable independent reviews and test results, and reports from our readers. The full criteria are explained in our How We Choose the VPNs We Recommend guide.
A provider that doesn't meet those criteria doesn't get recommended, regardless of commission rates or commercial relationships.
We look at providers with no affiliate relationship alongside those that have one. Not having a commercial deal doesn't stop us covering a provider. You can see the providers we currently recommend in our recommended VPNs.
How affiliate links work
Some pages on this site contain affiliate links. If you click through to a VPN provider's website and subscribe, we may receive a commission. This is how we fund the site.
Affiliate commissions don't influence what we write. Our recommendations are based on the criteria above, not commission rates. If the highest-paying affiliate partner stopped meeting those criteria, we would stop recommending it. Commission rates aren't a factor in editorial decisions.
Pages containing affiliate links carry a disclosure note. Readers should be able to tell when a recommendation may result in compensation to us. For more detail, including a full list of our current affiliate partners, see our Affiliate Disclosure.
Accuracy and corrections
When something we have published turns out to be wrong, we correct it publicly. Updated articles display a revised date and a note describing what changed; we do not rewrite content silently. We aim to make corrections as quickly as possible once a credible report reaches us.
If you find an error in one of our guides, or if a fix we recommend stops working, please report it via the contact form. We aim to review every report within 3 working days and publish corrections with an amendment note describing what changed. Reader reports are one of the main ways we find out about changes to streaming detection and VPN server behaviour.